SHIPPING & DELIVERY
All information about shipping costs, delivery times and order tracking
GERMANY
- Shipping with DHL parcel
EUROPE
- Zone-based prices in the table
INTERNATIONAL
- Customs may cause delays
SHIPPING & TRACKING
DHL
UPS
- Tracking by email after dispatch
- Packstation possible within Germany
Shipping costs
Overview of our shipping costs by country
Tip: 2–3 letters are enough. Complete with Tab or →.
No results — please check the spelling. We may currently not ship to this country.
| Shipping service | Price | Countries |
|---|---|---|
|
DHL
|
4,90€ free from 100€ order value | Deutschland |
|
UPS
|
11,90€* | Luxemburg Niederlande Tschechien Österreich |
|
UPS
|
12,90€* | Belgien Polen Ungarn |
|
UPS
|
13,90€* | Frankreich Italien Portugal Rumänien Slowenien Spanien |
|
UPS
|
14,90€* | Andorra Dänemark Kroatien San Marino |
|
UPS
|
15,90€* | Bulgarien Estland Großbritannien Lettland Litauen Malta Slowakei Zypern |
|
UPS
|
16,90€* | Finnland Griechenland Irland Schweden Vatikanstadt |
|
UPS
|
29,90€* | Albanien Serbien |
|
UPS
|
32,90€* | Kosovo Montenegro |
* Bei größeren Bestellmengen können abweichende Versandkosten anfallen.
Last updated: 16.07.2026 at 07:00
Key information at a glance
- Shipping within Germany: DHL Paket
- International: Shipping with UPS
- Processing: Orders placed by 8:00 a.m. usually ship on the same business day. Prepayment orders ship after payment has been received.
- No express shipping: We currently only offer standard shipping
- Packstation within Germany: possible — please enter your post number and Packstation correctly
- International & customs: Import duties may apply and delivery times may be extended
More details
Shipping & processing
Standard shipping: We currently only offer standard shipping. Express shipping is not available.
Same-day shipping: Orders placed by 8:00 a.m. usually ship on the same business day. Prepayment orders ship after payment has been received.
Note: No orders are shipped on Sundays or public holidays.
Tracking & delivery
After dispatch, you will receive an email with your tracking link. There you can check the current delivery status.
- Check your address: Please make sure street, house number and postal code are correct.
- Delay? Please check the tracking first — a new delivery attempt often follows on the next business day.
How to enter a Packstation address correctly
Delivery to DHL Packstation is possible within Germany. Please make sure to enter your post number, Packstation and postal code/city in the correct fields.
Tip: Do not enter “Packstation” in the street field, but use the fields as specified by DHL.
International: customs & fees
For deliveries outside the EU, customs duties and import charges may apply. These are usually paid by the recipient.
Customs clearance can extend delivery times.
Refused delivery & non-collection
If a shipment is refused or not collected in time and is returned to us, we treat it as a return.
- Return shipping costs: Depending on carrier and zone, costs may apply and may be deducted from the refund amount.
- Refund: Issued after the return has been received and checked.
Tip: If possible, use tracking options such as pickup location or redelivery to avoid returns to sender.
Returns & withdrawal
For orders within the EU, a 14-day right of withdrawal applies.
Go directly to the returns / withdrawal page